FILE-A close-up view shows the corporate Amazon logo sign mounted on the exterior building facade of a logistics facility in Fork, Utah. (Photo by Charles-McClintock Wilson/NurPhoto via Getty Images)
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Amazon is expanding payments for eligible consumers under a $2.5 billion settlement from 2025.
The Federal Trade Commission accused the online retailer of enrolling millions of consumers in Prime subscriptions without their consent, knowingly making it difficult for consumers to cancel.
A federal court approved a joint motion filed by the Federal Trade Commission(FTC) and Amazon, approving measures to accelerate and expand future redress payments to consumers, according to a release from the federal agency.
How much can I receive from the Amazon settlement?
Why you should care:
Federal Trade Commission officials said in a release that under a, more consumers will qualify for refunds from Amazon.
The maximum payment cap was raised from $51 to $200 total, and all future payments will be distributed automatically, eliminating the need for consumers to submit claims or additional paperwork to Amazon.
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According to the FTC release, if consumer-accepted payments don’t meet the required threshold by February 2027, Amazon will provide extra automatic payments to consumers who previously received refunds under the settlement.
Furthermore, under the revised order, consumers who accepted payments will be eligible to receive an extra $149, for a total of $200. Additionally, the final round of supplemental payments will begin in April 2027.
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Consumers seeking more information about the refund process visit the FTC’s Amazon refund page.
What was the Amazon settlement about?
The backstory:
In 2021, the Federal Trade Commission started looking into Amazon’s Prime subscription practices during the first Trump administration, but the lawsuit was filed in 2023 under former FTC Chair Lina Khan, an antitrust expert who had been appointed by former President Joe Biden.
The FTC claimed that Amazon deliberately made it tough for customers to purchase a product without also subscribing to Prime. In some cases, consumers were presented with a button to complete their transactions — which did not clearly state it would also enroll them in Prime, the agency said.
RELATED: Amazon to pay $2.5B for tricking customers into Prime memberships, FTC alleges
Getting out of a subscription was often too complicated, and Amazon leadership slowed or rejected changes that would have made canceling easier, according to an FTC complaint.
In the September 2025 settlement, Amazon was required to pay up to $1.5 billion to consumers harmed by the organization’s Prime enrollment practices, in addition to a $1 billion civil penalty. The FTC noted that as of September 2026, Amazon issued over $845 million in payments to consumers.
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