{"id":5637,"date":"2026-06-26T04:01:31","date_gmt":"2026-06-26T04:01:31","guid":{"rendered":"https:\/\/houstonmovingjournal.com\/?p=5637"},"modified":"2026-06-26T04:01:31","modified_gmt":"2026-06-26T04:01:31","slug":"wells-fargo-reverses-decision-refunds-customer-after-1000-vanishes-in-suspected-computer-scam","status":"publish","type":"post","link":"https:\/\/houstonmovingjournal.com\/?p=5637","title":{"rendered":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam"},"content":{"rendered":"
<\/p>\n

WHARTON, Texas<\/strong> – <\/span>A Houston-area couple says a suspected computer hack led to $1,000 disappearing from a Wells Fargo account. After multiple branch visits and an initial denial from the bank claiming they authorized the withdrawal, Wells Fargo reversed its decision and refunded the money after our inquiry.<\/p>\n

Read more Growing sinkhole in Houston\u2019s Third Ward raising safety concerns for business owner, neighbor<\/a><\/p>\n

Wells Fargo customer says remote computer access led to $1,000 account theft<\/h2>\n

<\/p>\n

What they’re saying:<\/p>\n

<\/p>\n

<\/div>\n

<\/p>\n

FOX 26 has been doing stories on scams targeting Wells Fargo customers for more than a year. This one is different as there were no calls or texts, just a computer.\u00a0<\/p>\n

<\/p>\n

“I’m looking down at the screen on my laptop computer and I saw the mouse moving,” said Kenny Briener. “I thought that’s really strange why is the mouse moving.”<\/p>\n

<\/p>\n

A day or two later, Kenny says his wife, Barbara, noticed $1,000 had been withdrawn from her Wells Fargo account.<\/p>\n

<\/p>\n

The couple says they went to three different branches five times and were told it was being looked into.<\/p>\n

Read more Houston Fifth Ward: 4 people injured by gunfire following argument over trash<\/a><\/p>\n

<\/p>\n

Then they got a denial letter from Wells Fargo stating they made the withdrawal or allowed someone they knew to withdraw the funds.<\/p>\n

<\/p>\n

After we asked Wells Fargo about the case, the bank revised it again and gave the Briener’s $1,000 back.\u00a0<\/p>\n

<\/p>\n

The other side:<\/p>\n

<\/p>\n

In a statement, Wells Fargo said, “We are pleased this matter was resolved for our customer. While we cannot provide details for privacy reasons, we can share that we conducted a thorough review of this case and made our decision after reviewing additional information.”<\/i><\/p>\n

Read more Fatal crash shuts down Beltway 8 feeder road in north Harris County<\/a><\/p>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

FOX 26 has been doing stories on scams targeting Wells Fargo customers for more than a year. This one is different as there were no calls or texts, just a computer.<\/p>\n","protected":false},"author":1,"featured_media":5636,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,8,5,272],"tags":[],"class_list":["post-5637","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-consumer","category-news","category-top-stories","category-wharton"],"yoast_head":"\nWells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houstonmovingjournal.com\/?p=5637\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal\" \/>\n<meta property=\"og:description\" content=\"FOX 26 has been doing stories on scams targeting Wells Fargo customers for more than a year. This one is different as there were no calls or texts, just a computer.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/houstonmovingjournal.com\/?p=5637\" \/>\n<meta property=\"og:site_name\" content=\"Houston Moving Journal\" \/>\n<meta property=\"article:published_time\" content=\"2026-06-26T04:01:31+00:00\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/#\\\/schema\\\/person\\\/e51740aab7bd577378c5f91b003a39ba\"},\"headline\":\"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam\",\"datePublished\":\"2026-06-26T04:01:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637\"},\"wordCount\":304,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/houstonmovingjournal.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/e2894f2d5afefa9856ee939e313eb4c2.webp\",\"articleSection\":[\"Consumer\",\"News\",\"Top Stories\",\"Wharton\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637\",\"url\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637\",\"name\":\"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/houstonmovingjournal.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/e2894f2d5afefa9856ee939e313eb4c2.webp\",\"datePublished\":\"2026-06-26T04:01:31+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/#\\\/schema\\\/person\\\/e51740aab7bd577378c5f91b003a39ba\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#primaryimage\",\"url\":\"https:\\\/\\\/houstonmovingjournal.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/e2894f2d5afefa9856ee939e313eb4c2.webp\",\"contentUrl\":\"https:\\\/\\\/houstonmovingjournal.com\\\/wp-content\\\/uploads\\\/2026\\\/06\\\/e2894f2d5afefa9856ee939e313eb4c2.webp\",\"width\":1200,\"height\":630},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?p=5637#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/houstonmovingjournal.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/#website\",\"url\":\"https:\\\/\\\/houstonmovingjournal.com\\\/\",\"name\":\"Houston Moving Journal\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/houstonmovingjournal.com\\\/#\\\/schema\\\/person\\\/e51740aab7bd577378c5f91b003a39ba\",\"name\":\"admin\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g\",\"caption\":\"admin\"},\"sameAs\":[\"http:\\\/\\\/houstonmovingjournal.com\"],\"url\":\"https:\\\/\\\/houstonmovingjournal.com\\\/?author=1\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/houstonmovingjournal.com\/?p=5637","og_locale":"en_US","og_type":"article","og_title":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal","og_description":"FOX 26 has been doing stories on scams targeting Wells Fargo customers for more than a year. This one is different as there were no calls or texts, just a computer.","og_url":"https:\/\/houstonmovingjournal.com\/?p=5637","og_site_name":"Houston Moving Journal","article_published_time":"2026-06-26T04:01:31+00:00","author":"admin","twitter_card":"summary_large_image","twitter_misc":{"Written by":"admin","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/houstonmovingjournal.com\/?p=5637#article","isPartOf":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637"},"author":{"name":"admin","@id":"https:\/\/houstonmovingjournal.com\/#\/schema\/person\/e51740aab7bd577378c5f91b003a39ba"},"headline":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam","datePublished":"2026-06-26T04:01:31+00:00","mainEntityOfPage":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637"},"wordCount":304,"commentCount":0,"image":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637#primaryimage"},"thumbnailUrl":"https:\/\/houstonmovingjournal.com\/wp-content\/uploads\/2026\/06\/e2894f2d5afefa9856ee939e313eb4c2.webp","articleSection":["Consumer","News","Top Stories","Wharton"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/houstonmovingjournal.com\/?p=5637#respond"]}]},{"@type":"WebPage","@id":"https:\/\/houstonmovingjournal.com\/?p=5637","url":"https:\/\/houstonmovingjournal.com\/?p=5637","name":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam - Houston Moving Journal","isPartOf":{"@id":"https:\/\/houstonmovingjournal.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637#primaryimage"},"image":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637#primaryimage"},"thumbnailUrl":"https:\/\/houstonmovingjournal.com\/wp-content\/uploads\/2026\/06\/e2894f2d5afefa9856ee939e313eb4c2.webp","datePublished":"2026-06-26T04:01:31+00:00","author":{"@id":"https:\/\/houstonmovingjournal.com\/#\/schema\/person\/e51740aab7bd577378c5f91b003a39ba"},"breadcrumb":{"@id":"https:\/\/houstonmovingjournal.com\/?p=5637#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/houstonmovingjournal.com\/?p=5637"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/houstonmovingjournal.com\/?p=5637#primaryimage","url":"https:\/\/houstonmovingjournal.com\/wp-content\/uploads\/2026\/06\/e2894f2d5afefa9856ee939e313eb4c2.webp","contentUrl":"https:\/\/houstonmovingjournal.com\/wp-content\/uploads\/2026\/06\/e2894f2d5afefa9856ee939e313eb4c2.webp","width":1200,"height":630},{"@type":"BreadcrumbList","@id":"https:\/\/houstonmovingjournal.com\/?p=5637#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/houstonmovingjournal.com\/"},{"@type":"ListItem","position":2,"name":"Wells Fargo reverses decision, refunds customer after $1,000 vanishes in suspected computer scam"}]},{"@type":"WebSite","@id":"https:\/\/houstonmovingjournal.com\/#website","url":"https:\/\/houstonmovingjournal.com\/","name":"Houston Moving Journal","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/houstonmovingjournal.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/houstonmovingjournal.com\/#\/schema\/person\/e51740aab7bd577378c5f91b003a39ba","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/50b1ad2e498f523425ee0a8cc5180a210646db1622662a3d56cc405d3e0c346a?s=96&d=mm&r=g","caption":"admin"},"sameAs":["http:\/\/houstonmovingjournal.com"],"url":"https:\/\/houstonmovingjournal.com\/?author=1"}]}},"_links":{"self":[{"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/posts\/5637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5637"}],"version-history":[{"count":0,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/posts\/5637\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=\/wp\/v2\/media\/5636"}],"wp:attachment":[{"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5637"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5637"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/houstonmovingjournal.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}