{"id":3593,"date":"2026-06-05T04:01:18","date_gmt":"2026-06-05T04:01:18","guid":{"rendered":"https:\/\/houstonmovingjournal.com\/?p=3593"},"modified":"2026-06-05T04:01:18","modified_gmt":"2026-06-05T04:01:18","slug":"houston-area-homeowner-captures-usps-carrier-throwing-packages-into-driveway-during-rainstorm-report-filed","status":"publish","type":"post","link":"https:\/\/houstonmovingjournal.com\/?p=3593","title":{"rendered":"Houston-area homeowner captures USPS carrier throwing packages into driveway during rainstorm, report filed"},"content":{"rendered":"
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HOUSTON<\/strong> – <\/span>A Houston-area homeowner is speaking out after he says a USPS carrier threw multiple packages into his driveway during a rainstorm, an incident that was captured on home surveillance video.<\/p>\n

Read more Cause of Galveston roller coaster getting stuck on Pleasure Pier revealed<\/a><\/p>\n

Houston-area homeowner’s camera captures USPS carrier throw packages into driveway during rainstorm<\/h2>\n

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What they’re saying:<\/p>\n

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Chris Dunkin says the delivery happened while his wife was inside caring for their three-week-old son. According to the family, she heard the packages hit the driveway, but was unable to immediately go outside because the baby was asleep on her chest.<\/p>\n

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As a result, the packages remained outside in the rain until they could be retrieved.<\/p>\n

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Fortunately, the homeowner says the contents were clothing and were not permanently damaged. However, he says his concern goes beyond the value of the items.<\/p>\n

<\/p>\n

“It’s that this is how customers’ mail is being handled,” he said.<\/p>\n

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Following the incident, the homeowner contacted the United States Postal Service and filed a formal complaint. During that conversation, he says he asked what would happen if the contents of the packages had been damaged.<\/p>\n

Read more Harris County electronic monitoring program doesn\u2019t track defendants who become fugitives<\/a><\/p>\n

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According to the homeowner, he was told he would need to contact the sender to determine whether the packages were insured. He says he was further informed that if no insurance had been purchased, USPS would not be responsible for reimbursing the damaged contents.<\/p>\n

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The homeowner says that answer was more surprising to him than the delivery itself. He later filed a service request and provided video evidence of the incident.<\/p>\n

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The other side:<\/p>\n

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In response to FOX 26’s inquiry, USPS confirmed it reviewed the video and contacted the customer directly:\u00a0<\/p>\n

<\/p>\n

USPS Response:<\/strong><\/p>\n

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“The United States Postal Service strives to provide exceptional service each day to its customers. \u00a0In this instance, the local management team at the Eastwood Post Office has reviewed the video footage provided as part of our investigation into this incident and communicated directly with this customer to ensure a satisfactory resolution was made.\u00a0We apologize to our customers for the actions seen in the video, which are clearly unacceptable behavior that does not reflect the efforts of the thousands of professional, dedicated carriers in our workforce. Although the Postal Service does not comment on specific personnel matters, residents can be assured we are taking all appropriate actions to resolve the issue and prevent a recurrence. Regarding uninsured packages, the Postal Service cannot reimburse claims for lost or mishandled mail unless insurance was purchased or included with the postage, as exempted by federal law 28 U.S.C. 2680(b). Customers are reminded that, if they need assistance with delivery, mailing, or shipping concerns, there are a variety of options for reaching us, including contacting their local Post Office, calling our Customer Care Center at 1-800-ASK-USPS (1-800-275-8777), or visiting our website at www.usps.com\/help. We appreciate our customers and thank them for their patience as we continue our focus on service improvement.”<\/p>\n

Read more Galveston families face another housing deadline, police review complaints tied to Beacons of Light Solutions<\/a><\/p>\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

A Houston-area homeowner is speaking out after he says a USPS carrier threw multiple packages into his driveway during a rainstorm, an incident that was captured on home surveillance video.<\/p>\n","protected":false},"author":1,"featured_media":3592,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,8,5,72],"tags":[],"class_list":["post-3593","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-houston","category-news","category-top-stories","category-viral"],"yoast_head":"\nHouston-area homeowner captures USPS carrier throwing packages into driveway during rainstorm, report filed - Houston Moving Journal<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/houstonmovingjournal.com\/?p=3593\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Houston-area homeowner captures USPS carrier throwing packages into driveway during rainstorm, report filed - 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